Resolved -
At this time this incident is resolved. If you or anyone on your team experiences issues, please email support@iqti.com
Mar 16, 22:16 EDT
Update -
Testing has shown that Verizon is now correctly routing traffic.
Mar 16, 18:38 EDT
Update -
We have noticed that this problem is persisting to users with Verizon and Optimum service at their locations. We will continue to monitor as our operations have returned to normal.
Mar 16, 17:41 EDT
Monitoring -
firmware was updated on equipment. we will monitor the situation
Mar 16, 16:48 EDT
Identified -
Datacenter team has identified issues, and have restarted effected equipment
Mar 16, 16:46 EDT
Update -
Our datacenter team has been alerted to outage to QTICloud resources. We are working with them to isolate the issue and resolve all issues.
Mar 16, 16:18 EDT
Investigating -
Investigating an ISP outage at Datacenter
Mar 16, 16:12 EDT